Founded in 2005, CheapOair is a travel booking portal that offers flights, hotels, and rental cars. CheapOair offers a price match guarantee, meaning they will match any lower ticket price within 24hrs. A rewards program allows customers to earn discounts on their flights. They also have a 'Featured Deals' section, which offers discounts of up to 35%.
CheapOair was awarded numerous awards, including the Gold Stevie Award, for Best Customer Service, as well as two International Service Excellence Awards. They are also featured in international publications. Their customer-centric approach is highly praised. They have numerous ways for customers to reach staff, including a dedicated website, email, and phone. Customers can also make use of the online Help Videos, which will answer most common questions. Customers can sign up for fare alerts and receive email notifications whenever fares change.
CheapOair also offers a credit card. With the CheapOair credit card, you can earn points for every dollar you spend on airfare. You can use these points to pay for your hotel stay or flight. The credit card offers various benefits, including a travel discount, travel credit, and a travel insurance policy. A service fee will be assessed for hotels and vacation packages. However, this fee may be waived for active military personnel or senior citizens. They offer a simple interface with a color-coded schedule that will alert users when prices rise. They also have a 'Self-Help Tools' section, which allows users to manage their billing, scheduling, and flight status. They also have a "Request Customer Support" form that allows users to request assistance or ask questions.
CheapOair rewards program is well-respected for its customer-centric approach. Customers can get $25 off for each friend they refer. They can double their rewards points if they book a second time. They offer discounts up to 55% on hotel prices. They also offer special rates on travel packages. CheapOair gives travelers access to the 'Featured Offers' section. There, they can enjoy up to 35% discount on hotel rates. They also offer an 'Airfare Search' tool, which allows travelers to search for 450 airlines at the same time.
CheapOair uses large fonts and has a simple color scheme. It lists flight deals on the front page, and offers users the ability to book flights directly from the website.